Durability that we stand behind
Learn more about our 6-month warranty
Durable claw clips are what we're best at.
Made with Cellulose Acetate and built to last, your Kōv Essentials claw clip will easily become your new favourite.
Each clip purchased (aside from QA Sale & other Sale purchases) comes with our 6-month warranty - read more below.
Warranty Details
Protection
The Warranty protects against manufacturing defects that may have been overlooked by our Quality Assurance Team. The warranty does not protect against theft or abuse.
Limited to one replacement per customer. Alternation or abuse voids this policy. Please note that this policy does not apply to QA Sale or other Sale products discounted beyond 30%, which are only replaceable if defective upon arrival.
We reserve the right to deny claims that we believe are abusing this policy.
Initiating a Claim
To initiate a Warranty claim, please email our team here with photos of your clip and your order number. Do not dispose of any defective items as we will be unable to assist if it is disposed of.
Approved Claim
Once the Warranty claim is approved by our team, we will send a discount code that will apply as a credit for the value of the defective clip.
At this time, we're unable to reimburse shipping on warranty claims.
