Kōv Essentials 6-Month Warranty
We are happy to offer a free 6-month Warranty on all orders (aside from QA Sale & Archive Sale items), effective on the date of delivery.
Limited to one replacement per customer. Alternation, misuse or abuse void this policy. Please note that this policy does not apply to QA Sale products which are only replaceable if defective on arrival.
INITIATING A WARRANTY CLAIM
To initiate a Warranty claim, please email email@example.com with photos of your clip and your order number. Do not dispose of any defective items as we will require them to be shipped back to our warehouse to fulfill the warranty claim. If the clip with a warranty claim is thrown out, the warranty will be void and we will be unable to assist.
Once the Warranty claim is approved by our Team, we will send out a replacement at no cost (including shipping fees).