Kōv Essentials 6-Month Warranty

We are happy to offer a free 6-month Warranty on all orders (aside from QA Sale & Archive Sale items), effective on the date of delivery.

PROTECTION

The Warranty protects against manuacturing defects that may have been overlooked by our Quality Assurance Team. The warranty does not protect against theft or personal incidentals (example, a clip breaking as a result of an act of negligence).

Limited to one replacement per customer. Alternation, misuse or abuse void this policy. Please note that this policy does not apply to QA Sale products which are only replaceable if defective on arrival.

INITIATING A WARRANTY CLAIM

To initiate a Warranty claim, please email support@kovessentials.com with photos of your clip and your order number. Do not dispose of any defective items as we will require them to be shipped back to our warehouse to fulfill the warranty claim. If the clip with a warranty claim is thrown out, the warranty will be void and we will be unable to assist.

REPLACEMENT ITEM

Once the Warranty claim is approved by our Team, we will send out a replacement at no cost (including shipping fees).

Any other questions?

support@kovessentials.com