Kōv's 30-Day Warranty
We are happy to offer a free 30-day Warranty on all orders (aside from QA Sale items), effective on the date of delivery.
INITIATING A WARRANTY CLAIM
To initiate a Warranty claim, please email email@example.com with photos of your clip and your order number. Do not dispose of any defective items as we will require them to be shipped back to our warehouse to fulfill the warranty claim.
Once the Warranty claim is approved by our Team, we will send out a replacement at no cost (including shipping fees). If the product of concern is sold out, we will issue a refund.
Warranty claims must be resolved no later than 40 days after initial delivery. This includes any defective items being shipped back to our facilities. Failure to ship or failure to respond will close the warranty claim.